Kiosks for Retail Take a Step Towards Constant Connectivity

Retail | Branch Edge Connectivity

Expanding a retail enterprise often means increased expenses that come in the form of labour costs, installation expenditures and maintenance costs for tangibles. To grow in size without having to burn a hole in their pockets, many retail enterprises opt for unmanned sales kiosks. In the US, a well-known footwear retailer and orthopedic foot care steps up to the challenge of expanding their business with kiosks.

Getting Off on the Wrong Foot

As a way to expand their retail footprint, they wanted to deploy unmanned sales kiosks to over 5000 locations within major retail stores across the country. Dependent on connectivity, they needed all kiosks to accommodate as many connectivity options as possible. Additionally, whichever connectivity device they deploy, it has to be small enough to fit into these kiosks.

Since they wanted to set up a large number of kiosks, they needed a platform to facilitate the deployment as well as for maintenance. They were also hoping for an easy deployment without on-site IT intervention. However, despite the scale of this project, they needed to meet all these requirements within a limited budget as well as a time-frame. 

Peplink Stepping In

Reaching out to one of Peplink’s partners, they were introduced to the MAX BR1 Mini. In order to keep a constant connection, this router provides up to three connectivity options: cellular, ethernet, and Wi-Fi WAN.

With its multiple certifications, this industrial-grade connectivity comes in a ruggedized and compact enclosure, fitting for kiosks. And to aid with the massive roll out, Peplink’s partner introduced InControl 2’s zero touch configuration. All devices were deployed to kiosks without the need for on-site IT assistance.

No More Achilles Heel

This solution proved to be a step towards the right direction ever since the MAX BR1 Mini recorded the longest uptimes during the field trials when compared to competitors. After deployment, the unmanned kiosks were able to retain carrier flexibility and are all monitored through InControl 2. Additionally, the retail enterprise received an added win with the affordable price of the project, as well as the swift deployment time of 6 weeks.

Check out our Case Studies page to learn more about our other success stories! 


MAX BR1 Mini

  • Accommodates up to three connectivity options
  • Ruggedized small form factor with wide temperature range
  • Large-scale deployment supported by InControl 2