Peplink Support

Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services. 

Customer Portal & Product Registration

View previous orders, manage current devices, as well as register new Peplink products to keep the warranty updated.

Service Plan

Effortless convenience, all-in-one subscription

– For PrimeCare models only

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Integrated service includes everything you need

– For all Peplink models

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Advanced coverage to optimize your deployments

For advanced replacement (Limited models only)

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Datasheet

Access all datasheets

Firmware & User Manual

Access all firmware, manuals and supplementary materials from one place 

Software Primer

Look through the different walkthrough videos and learn how to use our software solutions

FAQ

Find the answers to some frequently asked questions

Knowledgebase

Find the answer to your question on our knowledge base

Design Lab

Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink  

Forum

Get answers from the Peplink Community

Submit a Ticket

Submit your request via online ticketing system

Modem Support List

3G/4G LTE USB Modems for Cellular Bonding

Policies

Get acquainted with Peplink Policies

Vulnerability Notifications

Find or report a vulnerability to Peplink

Legacy Products

Check out the replacement of a legacy product

Beta Firmware Page

Open Beta Program