Peplink Support

Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services. 

Customer Portal & Product Registration

View previous orders, manage current devices, as well as register new Peplink products to keep the warranty updated.

Service Plans

Designed to help maximize your device

– PrimeCare Models with SKU ending with -PRM

Keeping your devices protected

– All Peplink products (except PrimeCare models, antenna & accessories)


Access all datasheets

Firmware & User Manual

Access all firmware, manuals and supplementary materials from one place 

Software Primer

Look through the different walkthrough videos and learn how to use our software solutions


Find the answers to some frequently asked questions


Find the answer to your question on our knowledge base

Design Lab

Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink  


Get answers from the Peplink Community

Submit a Ticket

Submit your request via online ticketing system

Modem Support List

3G/4G LTE USB Modems for Cellular Bonding


Get acquainted with Peplink Policies

Vulnerability Notifications

Find or report a vulnerability to Peplink

Legacy Products

Check out the replacement of a legacy product

Beta Firmware Page

Open Beta Program