Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services.

Customer Portal & Product Registration
View previous orders, manage current devices, as well as register new Peplink products to keep the warranty updated.

Service Plans

Designed to help maximize your device
– PrimeCare Models with SKU ending with -PRM

Keeping your devices protected
– All Peplink products (except PrimeCare models, antenna & accessories)

Datasheet
Access all datasheets

Firmware & User Manual
Access all firmware, manuals and supplementary materials from one place

Software Primer
Look through the different walkthrough videos and learn how to use our software solutions

FAQ
Find the answers to some frequently asked questions

Knowledgebase
Find the answer to your question on our knowledge base

Design Lab
Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink

Forum
Get answers from the Peplink Community

Submit a Ticket
Submit your request via online ticketing system

Modem Support List
3G/4G LTE USB Modems for Cellular Bonding

Policies
Get acquainted with Peplink Policies

Vulnerability Notifications
Find or report a vulnerability to Peplink

Legacy Products
Check out the replacement of a legacy product
Beta Firmware Page
Open Beta Program