Peplink Support

Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services. 

Product Registration

Every Peplink device comes with 1-year standard warranty from the date of sales registration

Enjoy unbreakable peace of mind by purchasing Care plans for your device

Service Plan

Effortless convenience, all-in-one subscription

– For PrimeCare models only

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Integrated service includes everything you need

– For all Peplink models

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Advanced coverage to optimize your deployments

For advanced replacement (Limited models only)

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Access all datasheets

Firmware and User Manual

Access all firmware, manuals and supplementary materials from one place 

Software Primer

Look through the different walkthrough videos and learn how to use our software solutions


Find the answers to some frequently asked questions


Find the answer to your question on our knowledge base

Design Lab

Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink  


Get answers from the Peplink Community

Submit a Ticket

Submit your request via online ticketing system

Modem Support List

3G/4G LTE USB Modems for Cellular Bonding


Get acquainted with Peplink Policies

Vulnerability Notifications

Find or report a vulnerability to Peplink

Beta Firmware Page

Open Beta Program