Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services.
Customer Portal & Product Registration
View previous orders, manage current devices, as well as register new Peplink products to keep the warranty updated.
Service Plans
Designed to help maximize your device
– PrimeCare Models with SKU ending with -PRM
Keeping your devices protected
– All Peplink products (except PrimeCare models, antenna & accessories)
Datasheet
Access all datasheets
Firmware & User Manual
Access all firmware, manuals and supplementary materials from one place
Software Primer
Look through the different walkthrough videos and learn how to use our software solutions
FAQ
Find the answers to some frequently asked questions
Knowledgebase
Find the answer to your question on our knowledge base
Design Lab
Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink
Forum
Get answers from the Peplink Community
Submit a Ticket
Submit your request via online ticketing system
Modem Support List
3G/4G LTE USB Modems for Cellular Bonding
Policies
Get acquainted with Peplink Policies
Vulnerability Notifications
Find or report a vulnerability to Peplink
Legacy Products
Check out the replacement of a legacy product
Beta Firmware Page
Open Beta Program