Peplink Support

Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services. 

Product Registration

Every Peplink device comes with 1-year standard warranty from the date of sales registration.

Enjoy unbreakable peace of mind by purchasing Care plans for your device.

Service Plan

Effortless convenience, all-in-one subscription

– For PrimeCare models only

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Integrated service includes everything you need

– For all Peplink models

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Advanced coverage to optimize your deployments

For advanced replacement (Limited models only)

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Access all datasheets

Firmware and User Manual

Access all firmware, manuals and supplementary materials from one place 


Find the answer to your question on our knowledge base

Design Lab

Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink  


Get answer from Peplink Community

Submit a Ticket

Submit your request via online ticketing system

Modem Support List

3G/4G LTE USB Modems for Cellular Bonding


Get acquainted with Peplink Policies

Beta Firmware Page

Open Beta Program