cover-image

Welcome to Peplink Support

Peplink provides multiple layers of support: technical, knowledge sharing with its expert community, documentation and firmware downloads, RMA and warranty services.

Firmware Download & User Manual

Firmware and User Manual

Access all firmware, manuals and supplementary materials from one place

Beta Firmware Page

Open Beta Program

Technical Support

icon_FAQ

FAQ

icon_Datasheet

Datasheet

icon_Software_Primer

How-To Handbook

icon_Modem_Support_List

Modem Support List

icon_US_Carrier_Certification

US Carrier Certification

Submit a Ticket

Submit your request via online ticketing system

main-services-01

New Product Registration

View previous orders, manage current devices, as well as register new Peplink products to keep the warranty updated

main-services-02

Care Plans

To extend your coverage, purchase a Care plan that fits you and your deployment needs

Community

icon_Knowledgebase

Knowledge Base

Find the answer to your question on our knowledge base

icon_Design-Lab

Design Lab

Check out the Network Designs filled with detailed diagrams from real-world deployments with Peplink

icon_Security-Adivisory

Security Advisory

Find a vulnerability to Peplink

icon_Security-Adivisory

Peplink Visio Stencils

Download high-quality Peplink Visio Stencils for network design and diagramming.

Additional Info

Legacy Products

Check out the replacement of a legacy product

Policies

Get acquainted with Peplink Policies