![Software License Cover Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/08/AmazonPage.jpg/w=100)
Software License
For Amazon Customers
Care Plan & Software License Overview
Care Plan
- Year-to-year Subscription Basis
- Provide various option of care package, warranty and technical support for your Peplink devices
- Eg. PrimeCare, EssentialCare
![Care Plan](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Care_Plan_Icon.png/w=100)
Software License
- One-off Basis
- Enable different features for your Peplink Device
- Eg. Feature Pack, FusionHub peer limits, OpenVPN WAN
![Software License](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/08/Software_License_Icon_v3.png/w=100)
SpeedFusion Connect
- Top-up Basis
- Global Network of SpeedFusion Endpoint
- Keep your network connection without any hardware
- Easy Configuration
- Learn more about SpeedFusion Connect LTE/5G here
![SpeedFusion Connect](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/SpeedFusion_Connect_Icon.png/w=100)
Learn more about the purchase walkthrough here to get Care Plans / Software Licenses / Feature Pack for your Peplink device
Available Software
MAX BR | Adapter | HD Series
![MAX BR1 Mini HW2 (CAT-4) Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-BR1-Mini-LTE-CAT-4.png/w=210)
MAX BR1 Mini HW2
![MAX BR1 Mini HW3 Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-BR1-Mini-CAT-6.png/w=210)
MAX BR1 Mini HW3
![MAX BR1 Mini Core Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/09/BR1_Mini_Core_Image_Front.png/w=210)
MAX BR1 Mini Core
![MAX BR1 MK2 Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-BR1-MK2.png/w=210)
MAX BR1 MK2
![MAX BR1 Pro 5G Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-BR1-Pro-5G.png/w=210)
MAX BR1 Pro 5G
![MAX BR1 Pro (CAT-20) Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-BR1-Pro-CAT-20.png/w=210)
MAX BR1 Pro (CAT-20)
![MAX BR2 Pro Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/12/MAX-BR2-PRO-5GH-T-PRM.png/w=210)
MAX BR2 Pro
![MAX Transit Duo Pro Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/12/Transit-Duo-Pro.png/w=210)
MAX Transit Duo Pro
![MAX Transit Core Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/12/Transit-Core.png/w=210)
MAX Transit Core
![MAX Adapter Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-Adapter-1.png/w=210)
MAX Adapter
![MAX Adapter 5G Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-Adapter-5G.png/w=210)
MAX Adapter 5G
![MAX HD1 Dome Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-HD1-Dome.png/w=210)
MAX HD1 Dome
![MAX HD2 Dome Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/MAX-HD2-Dome.png/w=210)
MAX HD2 Dome
Available Software
Balance Series
![Balance 20 Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2023/12/Balance_20.png/w=210)
Balance 20
![Balance 20X Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Balance-20X.png/w=210)
Balance 20X
![Balance One Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Balance-One.png/w=210)
Balance One
![Balance Two Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Balance-Two.png/w=210)
Balance Two
![Balance 310 5G Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2023/03/balance-310-5g.png/w=210)
Balance 310 5G
Available Software
AP One Series
![AP One AC Mini Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/AP-One-AC-Mini.png/w=210)
AP One AC Mini
![AAP One AX Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/AP-One-AX.png/w=210)
AP One AX
![AP One AX Lite Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/AP-One-AX-Lite.png/w=210)
AP One AX Lite
![AP One AX Flex Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/AP-One-Flex.png/w=210)
AP One AX Flex
![AP One Rugged Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/12/APO-AC-RUG.png/w=210)
AP One Rugged
Available Software
SD Switch
![SD Switch 8-Port Rugged Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/SD-Switch-8-Port-Rugged.png/w=210)
SD Switch 8-Port Rugged
![SD Switch 16-Port Rugged Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/SD-Switch-16-Port-Rugged.png/w=210)
SD Switch 16-Port Rugged
![SD Switch 24-Port Rugged Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/SD-Switch-24-Port-Rugged.png/w=210)
SD Switch 24-Port Rugged
![SD Switch 48-Port Rugged Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/SD-Switch-48-Port-Rugged.png/w=210)
SD Switch 48-Port Rugged
Available Software
UBR LTE | SOHO | FlexModule
![UBR LTE Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/UBR-LTE-1.png/w=210)
UBR LTE
![UBR Plus Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/12/UBR-PLUS-LTEA-US-T-PRM.png/w=210)
UBR Plus
![Surf SOHO MK3 Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Surf-SOHO-MK3.png/w=210)
Surf SOHO MK3
![Expansion Module LTEA (CAT-6) for Balance 20X Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/08/Expansion-Module-LTEA-CAT-6-for-Balance-20X-updated.png/w=210)
FlexModule Mini
(CAT-6) for Balance 20X
![Expansion Module LTEA (CAT-12) for Balance 20X Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/08/Expansion-Module-LTEA-CAT-12-for-Balance-20X-updated.png/w=210)
FlexModule Mini
(CAT-12) for Balance 20X
![Expansion Module LTEA (CAT-18) for Balance 20X Image](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/Expansion-Module-LTEA-CAT-18-for-Balance-20X.png/w=210)
FlexModule Mini
(CAT-18) for Balance 20X
How can I get Care Plans / Software Licenses / Feature Pack for my Peplink device?
Step 1
Find your device’s Serial No. on a sticker at the back of your device. (Eg. 192E-XXXX-XXXX)
![Step 1](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/step1.png/w=9999)
Step 3
Search for your serial number to find your device and all compatible options. Make sure you’re logged in to continue.
![Step 3](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/step3.png/w=9999)
Step 4
Select the Care Plan or Add-on(s) you’d like to purchase and hit “Add to Cart”.
![Step 4](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/step4.png/w=9999)
Step 5
Click on the Cart Icon and Check out.
![Step 5](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/step5.png/w=9999)
FAQ / Resources
A. When your software licenses expire, other than reaching out to one of our certified partners for help, you could head to our eStore and purchase a warranty/subscription extension. Before check out, you can type in your partner’s referral code to have them continue providing you technical support.
To find out your partner’s referral code, you can reach out to them for it directly.
You can find more information on referral codes
here.
A. Currently only the BR1 Mini (HW3) and BR1 Mini Core supports the Feature Pack.
A. The feature Pack is a one-off license package that enables different features for your Peplink device, such as Wi-Fi as WAN, WAN Activation, Ignition Sensing, etc. You can find more information here.
![Feature Pack](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/BR1-Mini-with-Feature-Pack-Software-License-04.png/w=9999)
A. PrimeCare is a subscription that bundles InControl, Warranty, SpeedFusion license upgrades, and FusionHub licenses into a single package. Click here to learn more about PrimeCare.
A.
![Feature Pack and PrimeCare](https://imagedelivery.net/ELltIDciDa6C0z-Ffk6NgQ/www.peplink.com/2022/07/FP-V2.png/w=9999)
A. SpeedFusion Connect refers to the SpeedFusion link between Peplink devices and public or partner-hosted SpeedFusion Cloud Nodes. Whilst, SpeedFusion Connect LTE is Peplink’s very own LTE plan that also includes SpeedFusion Connect.
A. Yes. An optional license (LIC-OPN-WAN) will enable OpenVPN WAN functionality.
A. Depending on your device, you’ll be able to connect to somewhere between 2-30 SpeedFusion VPN peers (e.g. the MAX BR1 Mini supports 2 connections). If you’d like more connections, this number can be increased with a PrimeCare subscription.
A. If a device is not subscribed to PrimeCare, it will maintain networking functionality and remain configurable via webadmin controls. InControl access, FusionHub licenses, and PrimeCare software features such as SpeedFusion will be disabled. All other functionality will remain unaffected.
A. Yes, you can. PrimeCare devices will not count towards the peer limit of any FusionHub that it is connected to.