Software License

A. When your software licenses expire, other than reaching out to one of our certified partners for help, you could head to our eStore and purchase a warranty/subscription extension. Before check out, you can type in your partner’s referral code to have them continue providing you technical support.

To find out your partner’s referral code, you can reach out to them for it directly.
You can find more information on referral codes here.

A. Currently only the BR1 Mini (HW3) and BR1 Mini Core supports the Feature Pack.

A. The feature Pack is a one-off license package that enables different features for your Peplink device, such as Wi-Fi as WAN, WAN Activation, Ignition Sensing, etc. You can find more information here.

A. PrimeCare is a subscription that bundles InControl, Warranty, SpeedFusion license upgrades, and FusionHub licenses into a single package. Click here to learn more about PrimeCare.

A.

A. SpeedFusion Connect refers to the SpeedFusion link between Peplink devices and public or partner-hosted SpeedFusion Cloud Nodes. Whilst, SpeedFusion Connect LTE is Peplink’s very own LTE plan that also includes SpeedFusion Connect.

A. Yes. An optional license (LIC-OPN-WAN) will enable OpenVPN WAN functionality.

A. Depending on your device, you’ll be able to connect to somewhere between 2-30 SpeedFusion VPN peers (e.g. the MAX BR1 Mini supports 2 connections). If you’d like more connections, this number can be increased with a PrimeCare subscription.

A. If a device is not subscribed to PrimeCare, it will maintain networking functionality and remain configurable via webadmin controls. InControl access, FusionHub licenses, and PrimeCare software features such as SpeedFusion will be disabled. All other functionality will remain unaffected.

A. Yes, you can. PrimeCare devices will not count towards the peer limit of any FusionHub that it is connected to.