Downloads
Welcome to the Firmware Downloads
Get the latest firmware, release notes, and user manuals to keep your devices running at their best.
Important Notices
- Firmware version 8.5.4 for Balance 310 HW5 is not included in this release. A separate firmware build will be released shortly to address the relevant fixes for this model.
- For FusionSIM and RemoteSIM users, it is suggested to upgrade the SIM Injector to Firmware 1.2.5 (Release Notes).
- Further major firmware updates will NOT support the following models. They will receive Firmware 8.5.x maintenance releases as needed.
| Categories | Models |
|---|---|
| Balance | 30 LTE HW3 / 30 Pro HW1 / 210 HW4-5 / 310 HW4 / One HW1-3 / One Core HW1 |
| MAX | 700 HW3-4 / BR1 ENT HW1-2 / HD1 Dome HW1 / HD2 HW5-6 / HD2 Dome HW1 / HD2 IP67 HW2-5 / HD2 Mini HW1-4 / HD2 with MediaFast HW1-4 / HD4 HW1-5 / HD4 IP67 HW1 / HD4 with MediaFast HW1-4 / Transit HW1-3 / Transit 5G HW2-3 / Transit Core HW1 / Transit Duo HW1-3 / Transit Duo Pro E HW1 / Transit Pro E HW1 |
| MediaFast | 200 HW1,3 |
| SpeedFusion Engine | SFE CAM HW1 |
- Firmware 8.5.2 or above: SpeedFusion VPN is not compatible with devices running Firmware 8.0.0 or below.
- AP Controller users with the Wi-Fi Operating Country set to Taiwan or Brazil must review their Wi-Fi channel configuration and reapply the settings.
- InControl must be enabled on PrimeCare devices to update software features such as SpeedFusion (Bonding, Smoothing, Hot Failover).
Routers
B One 5
Balance 64
BR 55
Dome 7
EPX / MBX / SDX / PDX 19
HD 41
MAX 117
MediaFast 13
SFE 3
Surf 5
Transit 16
UBR 3
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| B One | HW1 | |||
| B One 5G | HW2 | |||
| B One 5G | HW1 | |||
| B One Plus | HW2 | |||
| B One Plus | HW1 | |||
| Balance 20 | HW8 | |||
| Balance 20 | HW7 | |||
| Balance 20 | HW6 | |||
| Balance 20 | HW5 | |||
| Balance 20 | HW4 | |||
| Balance 20 | HW3 | |||
| Balance 20 | HW2 | |||
| Balance 20 | HW1 | |||
| Balance 20X | HW3 | |||
| Balance 20X | HW2 | |||
| Balance 20X | HW1 | |||
| Balance 30 | HW6 | |||
| Balance 30 | HW5 | |||
| Balance 30 | HW4 | |||
| Balance 30 | HW3 | |||
| Balance 30 | HW2 | |||
| Balance 30 LTE | HW3 | |||
| Balance 30 LTE | HW2 | |||
| Balance 30 LTE | HW1 | |||
| Balance 30 Pro | HW1 | |||
| Balance 50 | HW3 | |||
| Balance 50 | HW2 | |||
| Balance 50 | HW1 | |||
| Balance 210 | HW5 | |||
| Balance 210 | HW4 | |||
| Balance 210 | HW3 | |||
| Balance 210 | HW2 | |||
| Balance 305 | HW2 | |||
| Balance 305 | HW1 | |||
| Balance 310 | HW4 | |||
| Balance 310 | HW3 | |||
| Balance 310 | HW2 | |||
| Balance 310 5G | HW2 | |||
| Balance 310 5G | HW1 | |||
| Balance 310 Fiber 5G | HW2 | |||
| Balance 310 Fiber 5G | HW1 | |||
| Balance 310X | HW3 | |||
| Balance 310X | HW2 | |||
| Balance 310X | HW1 | |||
| Balance 380 | HW6 | |||
| Balance 380 | HW5 | |||
| Balance 380 | HW4 | |||
| Balance 380 | HW3 | |||
| Balance 380X | HW1 | |||
| Balance 580 | HW3 | |||
| Balance 580 | HW2 | |||
| Balance 580 | HW1 | |||
| Balance 580X | HW1 | |||
| Balance 580X | HW1 | |||
| Balance 710 | HW3 | |||
| Balance 710 | HW2 | |||
| Balance 710 | HW1 | |||
| Balance 1350 | HW2 | |||
| Balance 1350 | HW1 | |||
| Balance 1350 EC | HW1 | |||
| Balance 2500 | HW1 | |||
| Balance 2500 EC | HW1 | |||
| Balance 5000 EC (40G) | HW1 | |||
| Balance 5000 EC (100G) | HW1 | |||
| Balance One | HW3 | |||
| Balance One | HW2 | |||
| Balance One | HW1 | |||
| Balance One Core | HW1 | |||
| Balance Two | HW1 | |||
| BR2 LTE | HW4 | |||
| BR2 Micro | HW2 | |||
| BR2 Micro | HW1 | |||
| Dome Pro Duo | HW2 | |||
| Dome Pro Duo | HW1 | |||
| Dome Pro LR | HW1 | |||
| EPX | HW1 | |||
| MAX 700 | HW4 | |||
| MAX 700 | HW3 | |||
| MAX 700 | HW2 | |||
| MAX 700 | HW1 | |||
| MAX Adapter (EU) | HW1 | |||
| MAX Adapter (US) | HW1 | |||
| MAX BR1 | HW3 | |||
| MAX BR1 | HW2 | |||
| MAX BR1 | HW1 | |||
| MAX BR1 ENT | HW2 | |||
| MAX BR1 ENT | HW1 | |||
| MAX BR1 ESN | HW1 | |||
| MAX BR1 IP55 | HW4 | |||
| MAX BR1 IP55 | HW3 | |||
| MAX BR1 IP55 | HW2 | |||
| MAX BR1 IP55 | HW1 | |||
| MAX BR1 IP67 | HW1 | |||
| MAX BR1 M2M | HW3 | |||
| MAX BR1 M2M | HW2 | |||
| MAX BR1 M2M | HW1 | |||
| MAX BR1 Mini | HW3 | |||
| MAX BR1 Mini | HW2 | |||
| MAX BR1 Mini | HW1 | |||
| MAX BR1 Mini 5G | HW3 | |||
| MAX BR1 Mini 5G | HW2 | |||
| MAX BR1 Mini 5G | HW1 | |||
| MAX BR1 Mini Core | HW3 | |||
| MAX BR1 Mini Core | HW2 | |||
| MAX BR1 Mini Core | HW1 | |||
| MAX BR1 Mini M2M | HW2 | |||
| MAX BR1 Mini M2M | HW1 | |||
| MAX BR1 MK2 | HW3 | |||
| MAX BR1 MK2 | HW2 | |||
| MAX BR1 MK2 | HW1 | |||
| MAX BR1 Pro | HW9 | |||
| MAX BR1 Pro | HW8 | |||
| MAX BR1 Pro | HW7 | |||
| MAX BR1 Pro | HW6 | |||
| MAX BR1 Pro | HW5 | |||
| MAX BR1 Pro | HW4 | |||
| MAX BR1 Pro | HW3 | |||
| MAX BR1 Pro | HW2 | |||
| MAX BR1 Pro | HW1 | |||
| MAX BR1 Pro 5G | HW3 | |||
| MAX BR1 Pro 5G | HW2 | |||
| MAX BR1 Pro 5G | HW1 | |||
| MAX BR1 Slim | HW1 | |||
| MAX BR2 | HW3 | |||
| MAX BR2 | HW2 | |||
| MAX BR2 | HW1 | |||
| MAX BR2 IP55 | HW3 | |||
| MAX BR2 IP55 | HW2 | |||
| MAX BR2 IP55 | HW1 | |||
| MAX BR2 Pro | HW5 | |||
| MAX BR2 Pro | HW4 | |||
| MAX HD1 Dome | HW1 | |||
| MAX HD1 Dome Pro | HW2 | |||
| MAX HD1 Dome Pro | HW1 | |||
| MAX HD2 | HW6 | |||
| MAX HD2 | HW5 | |||
| MAX HD2 | HW4 | |||
| MAX HD2 | HW3 | |||
| MAX HD2 | HW2 | |||
| MAX HD2 | HW1 | |||
| MAX HD2 Dome | HW1 | |||
| MAX HD2 IP67 | HW5 | |||
| MAX HD2 IP67 | HW4 | |||
| MAX HD2 IP67 | HW3 | |||
| MAX HD2 IP67 | HW2 | |||
| MAX HD2 IP67 | HW1 | |||
| MAX HD2 MBX | HW4 | |||
| MAX HD2 MBX | HW3 | |||
| MAX HD2 MBX | HW2 | |||
| MAX HD2 MBX | HW1 | |||
| MAX HD2 Mini | HW4 | |||
| MAX HD2 Mini | HW3 | |||
| MAX HD2 Mini | HW2 | |||
| MAX HD2 Mini | HW1 | |||
| MAX HD2 with MediaFast | HW4 | |||
| MAX HD2 with MediaFast | HW3 | |||
| MAX HD2 with MediaFast | HW2 | |||
| MAX HD2 with MediaFast | HW1 | |||
| MAX HD4 | HW5 | |||
| MAX HD4 | HW4 | |||
| MAX HD4 | HW3 | |||
| MAX HD4 | HW2 | |||
| MAX HD4 | HW1 | |||
| MAX HD4 IP67 | HW1 | |||
| MAX HD4 MBX | HW4 | |||
| MAX HD4 MBX | HW3 | |||
| MAX HD4 MBX | HW2 | |||
| MAX HD4 MBX | HW1 | |||
| MAX HD4 with MediaFast | HW4 | |||
| MAX HD4 with MediaFast | HW3 | |||
| MAX HD4 with MediaFast | HW2 | |||
| MAX HD4 with MediaFast | HW1 | |||
| MAX Hotspot | HW1 | |||
| MAX MBX Mini | HW2 | |||
| MAX MBX Mini | HW1 | |||
| MAX On-The-Go | HW2 | |||
| MAX On-The-Go | HW1 | |||
| MAX Transit | HW3 | |||
| MAX Transit | HW2 | |||
| MAX Transit | HW1 | |||
| MAX Transit 5G | HW3 | |||
| MAX Transit 5G | HW2 | |||
| MAX Transit Core | HW1 | |||
| MAX Transit Duo | HW3 | |||
| MAX Transit Duo | HW2 | |||
| MAX Transit Duo | HW1 | |||
| MAX Transit Duo Pro | HW3 | |||
| MAX Transit Duo Pro | HW2 | |||
| MAX Transit Duo Pro | HW1 | |||
| MAX Transit Duo Pro E | HW1 | |||
| MAX Transit Mini | HW1 | |||
| MAX Transit Pro E | HW2 | |||
| MAX Transit Pro E | HW1 | |||
| MediaFast 200 | HW3 | |||
| MediaFast 200 | HW1 | |||
| MediaFast 500 | HW2 | |||
| MediaFast 500 | HW1 | |||
| MediaFast 750 | HW1 | |||
| PDX | HW2 | |||
| PDX | HW1 | |||
| SDX | HW4 | |||
| SDX | HW3 | |||
| SDX | HW2 | |||
| SDX | HW1 | |||
| SDX Pro | HW2 | |||
| SDX Pro | HW1 | |||
| SpeedFusion Engine | HW2 | |||
| SpeedFusion Engine | HW1 | |||
| SpeedFusion Engine Cam | HW1 | |||
| Surf On-The-Go | HW3 | |||
| Surf On-The-Go | HW2 | |||
| Surf SOHO | HW2 | |||
| Surf SOHO | HW1 | |||
| Surf SOHO MK3 | HW1 | |||
| UBR LTE | HW2 | |||
| UBR LTE | HW1 | |||
| UBR Plus | HW1 | |||
Wi-Fi Devices
AirProbe 4
AP 23
Device Connector 6
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| AirProbe (11N) | HW1 | - | ||
| AirProbe (AC2) | HW1 | - | ||
| AirProbe (AC3) | HW2 | - | ||
| AirProbe (AC3) | HW1 | - | ||
| AP One | HW1 | |||
| AP One 300M | HW1 | |||
| AP One AC Mini | HW2 | |||
| AP One AC Mini | HW1 | |||
| AP One AX | HW1 | |||
| AP One AX Lite | HW1 | |||
| AP One Enterprise | HW2 | |||
| AP One Enterprise | HW1 | |||
| AP One Flex | HW4 | |||
| AP One Flex | HW3 | |||
| AP One Flex | HW2 | |||
| AP One Flex | HW1 | |||
| AP One In-Wall | HW1 | |||
| AP One Mini | HW3 | |||
| AP One Mini | HW1 | |||
| AP One Rugged | HW2 | |||
| AP One Rugged | HW1 | |||
| AP Pro | HW1 | |||
| AP Pro AC | HW1 | |||
| AP Pro AX | HW3 | |||
| AP Pro AX | HW2 | |||
| AP Pro AX | HW1 | |||
| AP Pro Duo (802.11n) | HW1 | |||
| Device Connector 300M | HW1 | |||
| Device Connector IP55 | HW4 | |||
| Device Connector IP55 | HW3 | |||
| Device Connector IP55 | HW2 | |||
| Device Connector IP55 | HW1 | |||
| Device Connector Rugged | HW1 | |||
Switches
PoE Switch 4
SD Switch 10
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| 8 PoE 10G Switch | HW1 | |||
| 24 PoE 2.5G Switch | HW1 | |||
| 24 PoE 2.5G Switch Rugged | HW1 | |||
| 48 PoE 2.5G Switch | HW1 | |||
| SD Switch 24-Port | HW3 | |||
| SD Switch 24-Port | HW2 | |||
| SD Switch 24-Port | HW1 | |||
| SD Switch Rugged 8-Port | HW2 | |||
| SD Switch Rugged 8-Port | HW1 | |||
| SD Switch Rugged 16-Port | HW2 | |||
| SD Switch Rugged 16-Port | HW1 | |||
| SD Switch Rugged 24-Port | HW2 | |||
| SD Switch Rugged 24-Port | HW1 | |||
| SD Switch, 48-Port | HW1 | |||
Accessories
Adapter / Dongle 8
SIM Injector 1
Smart Reader 1
SpeedFusion Relay 1
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| 5G Dongle (International) | HW1 | - | ||
| 5G Dongle (US) | HW1 | - | ||
| MAX Adapter (EU) | HW1 | |||
| MAX Adapter (US) | HW1 | |||
| POTS Adapter (EU) | HW2 | |||
| POTS Adapter (EU) | HW1 | |||
| POTS Adapter (US) | HW2 | |||
| POTS Adapter (US) | HW1 | |||
| SIM Injector | ALL | |||
| Smart Reader | HW1 | - | ||
| SpeedFusion Relay | HW1 | |||
Virtual Appliance
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| FusionHub | HW2 | |||
| FusionHub | HW1 | |||
Supplementary Materials
Firmware Archive
Resources for previous hardware and firmware versions.
Firmware Open Beta Program
Pre-release firmware available for testing before official release.
Virtual Appliance Downloads
Resources for virtual appliance installation.