Downloads

Welcome to the Firmware Downloads
Get the latest firmware, release notes, and user manuals to keep your devices running at their best.
Important Notices
  • For FusionSIM and RemoteSIM users, it is suggested to upgrade the SIM Injector to Firmware 1.2.5 (Release Notes).

  • Further major firmware updates will NOT support the following models. They will receive Firmware 8.5.x maintenance releases as needed.

Categories Models
Balance 30 LTE HW3 / 30 Pro HW1 / 210 HW4-5 / 310 HW4 / One HW1-3 / One Core HW1
MAX 700 HW3-4 / BR1 ENT HW1-2 / HD1 Dome HW1 / HD2 HW5-6 / HD2 Dome HW1 / HD2 IP67 HW2-5 / HD2 Mini HW1-4 / HD2 with MediaFast HW1-4 / HD4 HW1-5 / HD4 IP67 HW1 / HD4 with MediaFast HW1-4 / Transit HW1-3 / Transit 5G HW2-3 / Transit Core HW1 / Transit Duo HW1-3 / Transit Duo Pro E HW1 / Transit Pro E HW1
MediaFast 200 HW1,3
SpeedFusion Engine SFE CAM HW1
  • Firmware 8.5.2 or above: SpeedFusion VPN is not compatible with devices running Firmware 8.0.0 or below.

  • AP Controller users with the Wi-Fi Operating Country set to Taiwan or Brazil must review their Wi-Fi channel configuration and reapply the settings.

  • InControl must be enabled on PrimeCare devices to update software features such as SpeedFusion (Bonding, Smoothing, Hot Failover).

Routers
B One 5
Balance 63
BR 55
Dome 7
EPX / MBX / SDX / PDX 19
HD 41
MAX 121
MediaFast 13
SFE 3
Surf 5
Transit 20
UBR 3
Product Hardware RevisionFirmwareRelease NoteUser Manual
B One HW1
B One 5G HW2
B One 5G HW1
B One Plus HW2
B One Plus HW1
Balance 20 HW8
Balance 20 HW7
Balance 20 HW6
Balance 20 HW5
Balance 20 HW4
Balance 20 HW3
Balance 20 HW2
Balance 20 HW1
Balance 20X HW3
Balance 20X HW2
Balance 20X HW1
Balance 30 HW6
Balance 30 HW5
Balance 30 HW4
Balance 30 HW3
Balance 30 HW2
Balance 30 LTE HW3
Balance 30 LTE HW2
Balance 30 LTE HW1
Balance 30 Pro HW1
Balance 50 HW3
Balance 50 HW2
Balance 50 HW1
Balance 210 HW5
Balance 210 HW4
Balance 210 HW3
Balance 210 HW2
Balance 305 HW2
Balance 305 HW1
Balance 310 HW4
Balance 310 HW3
Balance 310 HW2
Balance 310 5G HW2
Balance 310 5G HW1
Balance 310 Fiber 5G HW2
Balance 310 Fiber 5G HW1
Balance 310X HW3
Balance 310X HW2
Balance 310X HW1
Balance 380 HW6
Balance 380 HW5
Balance 380 HW4
Balance 380 HW3
Balance 380X HW1
Balance 580 HW3
Balance 580 HW2
Balance 580 HW1
Balance 580X HW1
Balance 710 HW3
Balance 710 HW2
Balance 710 HW1
Balance 1350 HW2
Balance 1350 HW1
Balance 1350 EC HW1
Balance 2500 HW1
Balance 2500 EC HW1
Balance 5000 EC (40G) HW1
Balance 5000 EC (100G) HW1
Balance One HW3
Balance One HW2
Balance One HW1
Balance One Core HW1
Balance Two HW1
BR2 LTE HW4
BR2 Micro HW2
BR2 Micro HW1
Dome Pro Duo HW2
Dome Pro Duo HW1
Dome Pro LR HW1
EPX HW1
MAX 700 HW4
MAX 700 HW3
MAX 700 HW2
MAX 700 HW1
MAX Adapter (EU) HW1
MAX Adapter (US) HW1
MAX BR1 HW3
MAX BR1 HW2
MAX BR1 HW1
MAX BR1 ENT HW2
MAX BR1 ENT HW1
MAX BR1 ESN HW1
MAX BR1 IP55 HW4
MAX BR1 IP55 HW3
MAX BR1 IP55 HW2
MAX BR1 IP55 HW1
MAX BR1 IP67 HW1
MAX BR1 M2M HW3
MAX BR1 M2M HW2
MAX BR1 M2M HW1
MAX BR1 Mini HW3
MAX BR1 Mini HW2
MAX BR1 Mini HW1
MAX BR1 Mini 5G HW3
MAX BR1 Mini 5G HW2
MAX BR1 Mini 5G HW1
MAX BR1 Mini Core HW3
MAX BR1 Mini Core HW2
MAX BR1 Mini Core HW1
MAX BR1 Mini M2M HW2
MAX BR1 Mini M2M HW1
MAX BR1 MK2 HW3
MAX BR1 MK2 HW2
MAX BR1 MK2 HW1
MAX BR1 Pro HW9
MAX BR1 Pro HW8
MAX BR1 Pro HW7
MAX BR1 Pro HW6
MAX BR1 Pro HW5
MAX BR1 Pro HW4
MAX BR1 Pro HW3
MAX BR1 Pro HW2
MAX BR1 Pro HW1
MAX BR1 Pro 5G HW3
MAX BR1 Pro 5G HW2
MAX BR1 Pro 5G HW1
MAX BR1 Slim HW1
MAX BR2 HW3
MAX BR2 HW2
MAX BR2 HW1
MAX BR2 IP55 HW3
MAX BR2 IP55 HW2
MAX BR2 IP55 HW1
MAX BR2 Pro HW5
MAX BR2 Pro HW4
MAX HD1 Dome HW1
MAX HD1 Dome Pro HW2
MAX HD1 Dome Pro HW1
MAX HD2 HW6
MAX HD2 HW5
MAX HD2 HW4
MAX HD2 HW3
MAX HD2 HW2
MAX HD2 HW1
MAX HD2 Dome HW1
MAX HD2 IP67 HW5
MAX HD2 IP67 HW4
MAX HD2 IP67 HW3
MAX HD2 IP67 HW2
MAX HD2 IP67 HW1
MAX HD2 MBX HW4
MAX HD2 MBX HW3
MAX HD2 MBX HW2
MAX HD2 MBX HW1
MAX HD2 Mini HW4
MAX HD2 Mini HW3
MAX HD2 Mini HW2
MAX HD2 Mini HW1
MAX HD2 with MediaFast HW4
MAX HD2 with MediaFast HW3
MAX HD2 with MediaFast HW2
MAX HD2 with MediaFast HW1
MAX HD4 HW5
MAX HD4 HW4
MAX HD4 HW3
MAX HD4 HW2
MAX HD4 HW1
MAX HD4 IP67 HW1
MAX HD4 MBX HW4
MAX HD4 MBX HW3
MAX HD4 MBX HW2
MAX HD4 MBX HW1
MAX HD4 with MediaFast HW4
MAX HD4 with MediaFast HW3
MAX HD4 with MediaFast HW2
MAX HD4 with MediaFast HW1
MAX Hotspot HW1
MAX MBX Mini HW2
MAX MBX Mini HW1
MAX On-The-Go HW2
MAX On-The-Go HW1
MAX Transit HW3
MAX Transit HW2
MAX Transit HW1
MAX Transit 5G HW3
MAX Transit 5G HW3
MAX Transit 5G HW3
MAX Transit 5G HW2
MAX Transit 5G HW2
MAX Transit 5G HW2
MAX Transit Core HW1
MAX Transit Duo HW3
MAX Transit Duo HW2
MAX Transit Duo HW1
MAX Transit Duo Pro HW3
MAX Transit Duo Pro HW2
MAX Transit Duo Pro HW1
MAX Transit Duo Pro E HW1
MAX Transit Mini HW1
MAX Transit Pro E HW2
MAX Transit Pro E HW1
MediaFast 200 HW3
MediaFast 200 HW1
MediaFast 500 HW2
MediaFast 500 HW1
MediaFast 750 HW1
PDX HW2
PDX HW1
SDX HW4
SDX HW3
SDX HW2
SDX HW1
SDX Pro HW2
SDX Pro HW1
SpeedFusion Engine HW2
SpeedFusion Engine HW1
SpeedFusion Engine Cam HW1
Surf On-The-Go HW3
Surf On-The-Go HW2
Surf SOHO HW2
Surf SOHO HW1
Surf SOHO MK3 HW1
UBR LTE HW2
UBR LTE HW1
UBR Plus HW1
Wi-Fi Devices
AirProbe 4
AP 23
Device Connector 6
Product Hardware RevisionFirmwareRelease NoteUser Manual
AirProbe (11N) HW1 -
AirProbe (AC2) HW1 -
AirProbe (AC3) HW2 -
AirProbe (AC3) HW1 -
AP One HW1
AP One 300M HW1
AP One AC Mini HW2
AP One AC Mini HW1
AP One AX HW1
AP One AX Lite HW1
AP One Enterprise HW2
AP One Enterprise HW1
AP One Flex HW4
AP One Flex HW3
AP One Flex HW2
AP One Flex HW1
AP One In-Wall HW1
AP One Mini HW3
AP One Mini HW1
AP One Rugged HW2
AP One Rugged HW1
AP Pro HW1
AP Pro AC HW1
AP Pro AX HW3
AP Pro AX HW2
AP Pro AX HW1
AP Pro Duo (802.11n) HW1
Device Connector 300M HW1
Device Connector IP55 HW4
Device Connector IP55 HW3
Device Connector IP55 HW2
Device Connector IP55 HW1
Device Connector Rugged HW1
Switches
PoE Switch 4
SD Switch 10
Product Hardware RevisionFirmwareRelease NoteUser Manual
8 PoE 10G Switch HW1
24 PoE 2.5G Switch HW1
24 PoE 2.5G Switch Rugged HW1
48 PoE 2.5G Switch HW1
SD Switch 24-Port HW3
SD Switch 24-Port HW2
SD Switch 24-Port HW1
SD Switch Rugged 8-Port HW2
SD Switch Rugged 8-Port HW1
SD Switch Rugged 16-Port HW2
SD Switch Rugged 16-Port HW1
SD Switch Rugged 24-Port HW2
SD Switch Rugged 24-Port HW1
SD Switch, 48-Port HW1
Accessories
Adapter / Dongle 8
SIM Injector 1
Smart Reader 1
SpeedFusion Relay 1
Product Hardware RevisionFirmwareRelease NoteUser Manual
5G Dongle (International) HW1 -
5G Dongle (US) HW1 -
MAX Adapter (EU) HW1
MAX Adapter (US) HW1
POTS Adapter (EU) HW2
POTS Adapter (EU) HW1
POTS Adapter (US) HW2
POTS Adapter (US) HW1
SIM Injector ALL
Smart Reader HW1 -
SpeedFusion Relay HW1
Virtual Appliance
Product Hardware RevisionFirmwareRelease NoteUser Manual
FusionHub HW2
FusionHub HW1
Supplementary Materials
Firmware Archive
Resources for previous hardware and firmware versions.
Firmware Open Beta Program
Pre-release firmware available for testing before official release.
Virtual Appliance Downloads
Resources for virtual appliance installation.
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