
Downloads
Welcome to the Firmware Downloads
Get the latest firmware, release notes, and user manuals to keep your devices running at their best.
Important Notices
For FusionSIM and RemoteSIM users, it is suggested to upgrade the SIM Injector to Firmware 1.2.5 (Release Notes).
Further major firmware updates will NOT support the following models. They will receive Firmware 8.5.x maintenance releases as needed.
| Categories | Models |
|---|---|
| Balance | 30 LTE HW3 / 30 Pro HW1 / 210 HW4-5 / 310 HW4 / One HW1-3 / One Core HW1 |
| MAX | 700 HW3-4 / BR1 ENT HW1-2 / HD1 Dome HW1 / HD2 HW5-6 / HD2 Dome HW1 / HD2 IP67 HW2-5 / HD2 Mini HW1-4 / HD2 with MediaFast HW1-4 / HD4 HW1-5 / HD4 IP67 HW1 / HD4 with MediaFast HW1-4 / Transit HW1-3 / Transit 5G HW2-3 / Transit Core HW1 / Transit Duo HW1-3 / Transit Duo Pro E HW1 / Transit Pro E HW1 |
| MediaFast | 200 HW1,3 |
| SpeedFusion Engine | SFE CAM HW1 |
Firmware 8.5.2 or above: SpeedFusion VPN is not compatible with devices running Firmware 8.0.0 or below.
AP Controller users with the Wi-Fi Operating Country set to Taiwan or Brazil must review their Wi-Fi channel configuration and reapply the settings.
InControl must be enabled on PrimeCare devices to update software features such as SpeedFusion (Bonding, Smoothing, Hot Failover).
Routers
B One 5
Balance 63
BR 55
Dome 7
EPX / MBX / SDX / PDX 19
HD 41
MAX 121
MediaFast 13
SFE 3
Surf 5
Transit 20
UBR 3
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| B One | HW1 | |||
| B One 5G | HW2 | |||
| B One 5G | HW1 | |||
| B One Plus | HW2 | |||
| B One Plus | HW1 | |||
| Balance 20 | HW8 | |||
| Balance 20 | HW7 | |||
| Balance 20 | HW6 | |||
| Balance 20 | HW5 | |||
| Balance 20 | HW4 | |||
| Balance 20 | HW3 | |||
| Balance 20 | HW2 | |||
| Balance 20 | HW1 | |||
| Balance 20X | HW3 | |||
| Balance 20X | HW2 | |||
| Balance 20X | HW1 | |||
| Balance 30 | HW6 | |||
| Balance 30 | HW5 | |||
| Balance 30 | HW4 | |||
| Balance 30 | HW3 | |||
| Balance 30 | HW2 | |||
| Balance 30 LTE | HW3 | |||
| Balance 30 LTE | HW2 | |||
| Balance 30 LTE | HW1 | |||
| Balance 30 Pro | HW1 | |||
| Balance 50 | HW3 | |||
| Balance 50 | HW2 | |||
| Balance 50 | HW1 | |||
| Balance 210 | HW5 | |||
| Balance 210 | HW4 | |||
| Balance 210 | HW3 | |||
| Balance 210 | HW2 | |||
| Balance 305 | HW2 | |||
| Balance 305 | HW1 | |||
| Balance 310 | HW4 | |||
| Balance 310 | HW3 | |||
| Balance 310 | HW2 | |||
| Balance 310 5G | HW2 | |||
| Balance 310 5G | HW1 | |||
| Balance 310 Fiber 5G | HW2 | |||
| Balance 310 Fiber 5G | HW1 | |||
| Balance 310X | HW3 | |||
| Balance 310X | HW2 | |||
| Balance 310X | HW1 | |||
| Balance 380 | HW6 | |||
| Balance 380 | HW5 | |||
| Balance 380 | HW4 | |||
| Balance 380 | HW3 | |||
| Balance 380X | HW1 | |||
| Balance 580 | HW3 | |||
| Balance 580 | HW2 | |||
| Balance 580 | HW1 | |||
| Balance 580X | HW1 | |||
| Balance 710 | HW3 | |||
| Balance 710 | HW2 | |||
| Balance 710 | HW1 | |||
| Balance 1350 | HW2 | |||
| Balance 1350 | HW1 | |||
| Balance 1350 EC | HW1 | |||
| Balance 2500 | HW1 | |||
| Balance 2500 EC | HW1 | |||
| Balance 5000 EC (40G) | HW1 | |||
| Balance 5000 EC (100G) | HW1 | |||
| Balance One | HW3 | |||
| Balance One | HW2 | |||
| Balance One | HW1 | |||
| Balance One Core | HW1 | |||
| Balance Two | HW1 | |||
| BR2 LTE | HW4 | |||
| BR2 Micro | HW2 | |||
| BR2 Micro | HW1 | |||
| Dome Pro Duo | HW2 | |||
| Dome Pro Duo | HW1 | |||
| Dome Pro LR | HW1 | |||
| EPX | HW1 | |||
| MAX 700 | HW4 | |||
| MAX 700 | HW3 | |||
| MAX 700 | HW2 | |||
| MAX 700 | HW1 | |||
| MAX Adapter (EU) | HW1 | |||
| MAX Adapter (US) | HW1 | |||
| MAX BR1 | HW3 | |||
| MAX BR1 | HW2 | |||
| MAX BR1 | HW1 | |||
| MAX BR1 ENT | HW2 | |||
| MAX BR1 ENT | HW1 | |||
| MAX BR1 ESN | HW1 | |||
| MAX BR1 IP55 | HW4 | |||
| MAX BR1 IP55 | HW3 | |||
| MAX BR1 IP55 | HW2 | |||
| MAX BR1 IP55 | HW1 | |||
| MAX BR1 IP67 | HW1 | |||
| MAX BR1 M2M | HW3 | |||
| MAX BR1 M2M | HW2 | |||
| MAX BR1 M2M | HW1 | |||
| MAX BR1 Mini | HW3 | |||
| MAX BR1 Mini | HW2 | |||
| MAX BR1 Mini | HW1 | |||
| MAX BR1 Mini 5G | HW3 | |||
| MAX BR1 Mini 5G | HW2 | |||
| MAX BR1 Mini 5G | HW1 | |||
| MAX BR1 Mini Core | HW3 | |||
| MAX BR1 Mini Core | HW2 | |||
| MAX BR1 Mini Core | HW1 | |||
| MAX BR1 Mini M2M | HW2 | |||
| MAX BR1 Mini M2M | HW1 | |||
| MAX BR1 MK2 | HW3 | |||
| MAX BR1 MK2 | HW2 | |||
| MAX BR1 MK2 | HW1 | |||
| MAX BR1 Pro | HW9 | |||
| MAX BR1 Pro | HW8 | |||
| MAX BR1 Pro | HW7 | |||
| MAX BR1 Pro | HW6 | |||
| MAX BR1 Pro | HW5 | |||
| MAX BR1 Pro | HW4 | |||
| MAX BR1 Pro | HW3 | |||
| MAX BR1 Pro | HW2 | |||
| MAX BR1 Pro | HW1 | |||
| MAX BR1 Pro 5G | HW3 | |||
| MAX BR1 Pro 5G | HW2 | |||
| MAX BR1 Pro 5G | HW1 | |||
| MAX BR1 Slim | HW1 | |||
| MAX BR2 | HW3 | |||
| MAX BR2 | HW2 | |||
| MAX BR2 | HW1 | |||
| MAX BR2 IP55 | HW3 | |||
| MAX BR2 IP55 | HW2 | |||
| MAX BR2 IP55 | HW1 | |||
| MAX BR2 Pro | HW5 | |||
| MAX BR2 Pro | HW4 | |||
| MAX HD1 Dome | HW1 | |||
| MAX HD1 Dome Pro | HW2 | |||
| MAX HD1 Dome Pro | HW1 | |||
| MAX HD2 | HW6 | |||
| MAX HD2 | HW5 | |||
| MAX HD2 | HW4 | |||
| MAX HD2 | HW3 | |||
| MAX HD2 | HW2 | |||
| MAX HD2 | HW1 | |||
| MAX HD2 Dome | HW1 | |||
| MAX HD2 IP67 | HW5 | |||
| MAX HD2 IP67 | HW4 | |||
| MAX HD2 IP67 | HW3 | |||
| MAX HD2 IP67 | HW2 | |||
| MAX HD2 IP67 | HW1 | |||
| MAX HD2 MBX | HW4 | |||
| MAX HD2 MBX | HW3 | |||
| MAX HD2 MBX | HW2 | |||
| MAX HD2 MBX | HW1 | |||
| MAX HD2 Mini | HW4 | |||
| MAX HD2 Mini | HW3 | |||
| MAX HD2 Mini | HW2 | |||
| MAX HD2 Mini | HW1 | |||
| MAX HD2 with MediaFast | HW4 | |||
| MAX HD2 with MediaFast | HW3 | |||
| MAX HD2 with MediaFast | HW2 | |||
| MAX HD2 with MediaFast | HW1 | |||
| MAX HD4 | HW5 | |||
| MAX HD4 | HW4 | |||
| MAX HD4 | HW3 | |||
| MAX HD4 | HW2 | |||
| MAX HD4 | HW1 | |||
| MAX HD4 IP67 | HW1 | |||
| MAX HD4 MBX | HW4 | |||
| MAX HD4 MBX | HW3 | |||
| MAX HD4 MBX | HW2 | |||
| MAX HD4 MBX | HW1 | |||
| MAX HD4 with MediaFast | HW4 | |||
| MAX HD4 with MediaFast | HW3 | |||
| MAX HD4 with MediaFast | HW2 | |||
| MAX HD4 with MediaFast | HW1 | |||
| MAX Hotspot | HW1 | |||
| MAX MBX Mini | HW2 | |||
| MAX MBX Mini | HW1 | |||
| MAX On-The-Go | HW2 | |||
| MAX On-The-Go | HW1 | |||
| MAX Transit | HW3 | |||
| MAX Transit | HW2 | |||
| MAX Transit | HW1 | |||
| MAX Transit 5G | HW3 | |||
| MAX Transit 5G | HW3 | |||
| MAX Transit 5G | HW3 | |||
| MAX Transit 5G | HW2 | |||
| MAX Transit 5G | HW2 | |||
| MAX Transit 5G | HW2 | |||
| MAX Transit Core | HW1 | |||
| MAX Transit Duo | HW3 | |||
| MAX Transit Duo | HW2 | |||
| MAX Transit Duo | HW1 | |||
| MAX Transit Duo Pro | HW3 | |||
| MAX Transit Duo Pro | HW2 | |||
| MAX Transit Duo Pro | HW1 | |||
| MAX Transit Duo Pro E | HW1 | |||
| MAX Transit Mini | HW1 | |||
| MAX Transit Pro E | HW2 | |||
| MAX Transit Pro E | HW1 | |||
| MediaFast 200 | HW3 | |||
| MediaFast 200 | HW1 | |||
| MediaFast 500 | HW2 | |||
| MediaFast 500 | HW1 | |||
| MediaFast 750 | HW1 | |||
| PDX | HW2 | |||
| PDX | HW1 | |||
| SDX | HW4 | |||
| SDX | HW3 | |||
| SDX | HW2 | |||
| SDX | HW1 | |||
| SDX Pro | HW2 | |||
| SDX Pro | HW1 | |||
| SpeedFusion Engine | HW2 | |||
| SpeedFusion Engine | HW1 | |||
| SpeedFusion Engine Cam | HW1 | |||
| Surf On-The-Go | HW3 | |||
| Surf On-The-Go | HW2 | |||
| Surf SOHO | HW2 | |||
| Surf SOHO | HW1 | |||
| Surf SOHO MK3 | HW1 | |||
| UBR LTE | HW2 | |||
| UBR LTE | HW1 | |||
| UBR Plus | HW1 | |||
Wi-Fi Devices
AirProbe 4
AP 23
Device Connector 6
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| AirProbe (11N) | HW1 | - | ||
| AirProbe (AC2) | HW1 | - | ||
| AirProbe (AC3) | HW2 | - | ||
| AirProbe (AC3) | HW1 | - | ||
| AP One | HW1 | |||
| AP One 300M | HW1 | |||
| AP One AC Mini | HW2 | |||
| AP One AC Mini | HW1 | |||
| AP One AX | HW1 | |||
| AP One AX Lite | HW1 | |||
| AP One Enterprise | HW2 | |||
| AP One Enterprise | HW1 | |||
| AP One Flex | HW4 | |||
| AP One Flex | HW3 | |||
| AP One Flex | HW2 | |||
| AP One Flex | HW1 | |||
| AP One In-Wall | HW1 | |||
| AP One Mini | HW3 | |||
| AP One Mini | HW1 | |||
| AP One Rugged | HW2 | |||
| AP One Rugged | HW1 | |||
| AP Pro | HW1 | |||
| AP Pro AC | HW1 | |||
| AP Pro AX | HW3 | |||
| AP Pro AX | HW2 | |||
| AP Pro AX | HW1 | |||
| AP Pro Duo (802.11n) | HW1 | |||
| Device Connector 300M | HW1 | |||
| Device Connector IP55 | HW4 | |||
| Device Connector IP55 | HW3 | |||
| Device Connector IP55 | HW2 | |||
| Device Connector IP55 | HW1 | |||
| Device Connector Rugged | HW1 | |||
Switches
PoE Switch 4
SD Switch 10
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| 8 PoE 10G Switch | HW1 | |||
| 24 PoE 2.5G Switch | HW1 | |||
| 24 PoE 2.5G Switch Rugged | HW1 | |||
| 48 PoE 2.5G Switch | HW1 | |||
| SD Switch 24-Port | HW3 | |||
| SD Switch 24-Port | HW2 | |||
| SD Switch 24-Port | HW1 | |||
| SD Switch Rugged 8-Port | HW2 | |||
| SD Switch Rugged 8-Port | HW1 | |||
| SD Switch Rugged 16-Port | HW2 | |||
| SD Switch Rugged 16-Port | HW1 | |||
| SD Switch Rugged 24-Port | HW2 | |||
| SD Switch Rugged 24-Port | HW1 | |||
| SD Switch, 48-Port | HW1 | |||
Accessories
Adapter / Dongle 8
SIM Injector 1
Smart Reader 1
SpeedFusion Relay 1
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| 5G Dongle (International) | HW1 | - | ||
| 5G Dongle (US) | HW1 | - | ||
| MAX Adapter (EU) | HW1 | |||
| MAX Adapter (US) | HW1 | |||
| POTS Adapter (EU) | HW2 | |||
| POTS Adapter (EU) | HW1 | |||
| POTS Adapter (US) | HW2 | |||
| POTS Adapter (US) | HW1 | |||
| SIM Injector | ALL | |||
| Smart Reader | HW1 | - | ||
| SpeedFusion Relay | HW1 | |||
Virtual Appliance
| Product | Hardware Revision | Firmware | Release Note | User Manual |
|---|---|---|---|---|
| No result.
Try again with different search or filter.
| ||||
| FusionHub | HW2 | |||
| FusionHub | HW1 | |||
Supplementary Materials
Firmware Archive
Resources for previous hardware and firmware versions.
Firmware Open Beta Program
Pre-release firmware available for testing before official release.
Virtual Appliance Downloads
Resources for virtual appliance installation.