Our Pepwave product range has been specifically designed for industrial, integrator and demanding mobility solution requirements.
Often certified for vibration and shock, we have wifi, mobile bonding routers and board only panel solutions for every requirement.
At the dedicated Pepwave mini site www.pepwave.com
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Peplink Balance and Pepwave MAX/Surf routers support the USB modems listed below. If your USB modem isn’t listed, please contact us to inquire about a driver. More information
1 To check the USB modem support version of your Peplink / Pepwave device, please visit the Web Admin Interface, go to Status -> Modem Support Version. Click here if your USB modem is not supported.
My USB Modem is listed but it keeps Connecting…
There are many reasons for a looping connection. For example:
If you still have problem with your USB modem, please contact us.
30-Day Return Guarantee
All Peplink Balance and Pepwave MAX/Surf models are protected by our 30-Day Return Guarantee policy. If you are not satisfied with the product, you can return it to us. (Policy Details)
System Integrator? Service Provider?
Peplink and Pepwave devices are perfect for remote area projects and for bundling with 3G/4G LTE services. Contact us and our engineers can build new drivers for your devices with priority.
USB Modem Not Supported?
Our engineers will assist you in getting the modem to work through accessing your unit with our Remote Assistance Service. Please follow the steps below:
– Serial Number of your device– Name of your 3G/4G LTE Service Provider– APN, username and password, if any– SIM PIN, if your SIM card is SIM lock-ed