4G/3G Modem Support

modem carrierPeplink Balance and Pepwave MAX routers support the modems listed below. If your modem isn’t listed, please contact us to inquire about a driver. More information

Model
Modem Manufacturer
Mode
Known Compatible Carrier
Modem Support Version1
MF656ZTE3G1&1 (Germany)1008
MF60ZTE3G3 (Austria)1012
MF680ZTE3G3 (Italy) | Movistar (Spain)1010
One Touch L800ZAlcatel4G LTE, 3G3 (UK)1016
MF193ZTE3GMovistar (Colombia)1014
E303CHuawei3GMovistar (Mexico)1016
E303Huawei3G8ta (South Africa)1011
301USBVKOM3G8ta (South Africa)1007
EC168Huawei3GAlltel (US)1000
AT&T USBConnect TurboLG3GAT&T (US)1003
MiFi LiberateNovatel4G LTE, 3GAT&T (US)1011
GI 461Option3GAT&T (US)1003
AirCard 340USierra Wireless4G LTE, 3GAT&T (US)1013
AirCard 881USierra Wireless3GAT&T (US)1000
AT&T Mobile Hotspot Elevate 4GSierra Wireless4G LTE, 3GAT&T (US)1012
AT&T USBConnect Momentum 4GSierra Wireless4G LTE, 3GAT&T (US)1011
Compass 885Sierra Wireless3GAT&T (US)1000
ShockwaveSierra Wireless3GAT&T (US)1000
USB 305Sierra Wireless3GAT&T (US)1000
AirCard 313USierra Wireless4G LTE, 3GAT&T (US) | Rogers (Canada)1003
USB 308Sierra Wireless3GAT&T (US) | Wind (Italy)1004
Ovation MC679Novatel4G LTE, 3GBell (Canada)1012
U547Novatel3GBell (Canada)1007
U679Novatel4G LTE, 3GBell (Canada)1012
U998DNovatel3GBell (Canada)1000
MF622ZTE3GBrasil Telecom (Brazil)1000
MF636ZTE3GBrasil Telecom (Brazil)1000
EC226Huawei3GCAT (Thailand)1000
E355Huawei3GCelcom (Malaysia)1013
MF190ZTE3GCelcom (Malaysia) | Cell C (South Africa)1010
MA260TP-Link3GCelcom (Malaysia)1015
ASB T960Alcatel3GChina Mobile (China)1011
T5300Longsung3GChina Mobile (China)1010
A351+ZTE3GChina Mobile (China)1011
A371ZTE3GChina Mobile (China)1006
A371BZTE3GChina Mobile (China)1007
M305ZTE3GChina Mobile (China)1010
MF820S2ZTE4G LTE, 3GChina Mobile (China)1013
EC1260Huawei3GChina Telecom (China)1000
C5300Longsung3GChina Telecom (China)1010
AC582ZTE3GChina Telecom (China)1011
MC2716ZTE3GChina Telecom (China)1010
E261Huawei3GChina Unicom (China)1000
EM820WHuawei3GChina Unicom (China)1010
E3276s-861Huawei4G LTE, 3GChina Unicom (China)1015
AD3812_V2ZTE3GChina Unicom (China)1010
E173Huawei3GChunghwa Telecom (Taiwan) | Hamrahe Aval (Iran) | MTN (Iran) | Claro (Brazil)1003
DWM-156D-Link3GClaro (Brazil)1003
E1553Huawei3GClaro (Brazil)1000
MD300Sony Ericsson3GClaro (Brazil)1000
D301 3.5G (HSDPA) USB ModemTRAVELLER3GClaro (Brazil)1000
MF645ZTE3GClaro (Brazil)1000
MF626ZTE3GClaro (Guatemala)1003
AirCard W801Sierra Wireless3GClear (US)1003
Clear Stick AtlasUbee4G WiMAX, 3GClear (US)1012
AL621ZTE4G LTE, 3GCSL (Hong Kong)1000
MF820ZTE4G LTE, 3GCSL (Hong Kong)1003
MF821ZTE4G LTE, 3GCSL (Hong Kong)1006
DWM-157D-Link3GCSL (Hong Kong)1014
MF668ZTE3GCSL (Hong Kong) | Cell (South Africa)1000
USB 306Sierra Wireless3GCSL (Hong Kong) | Telus (Canada)1001
E368Huawei4G LTE, 3GDeutsche Telekom (Germany)1008
E398Huawei4G LTE, 3GDeutsche Telekom (Germany)1008
E156GHuawei3GDialog (Sri Lanka)1013
E272Huawei3GDialog (Sri Lanka)1013
K3806-ZZTE3GDialog (Sri Lanka)1013
E1550Huawei3GDigi (Malaysia) | MTN (South Africa)1000
DWM-156D-Link3GEtisalat (United Arab Emirates)1014
Docomo L-05AFOMA3Gdocomo (Japan)1000
L02CLG4G LTE, 3Gdocomo (Japan)1000
L03DLG3Gdocomo (Japan)1010
L08CLG3Gdocomo (Japan)1000
BandLuxe C330BandRich3GDocomo Pacific (Guam)1011
E1552Huawei3Gdtac (Thailand)1000
GD01Huawei3GEmobile (Japan)1002
MF667ZTE3GGlobacom (Nigeria)1013
BandLuxe C331BandRich3GGo Mobile (Malta)1011
MiFi2372Novatel3GGCI (US)1014
U90AnyDATA3Gice.net (Norway)1010
EC306 EVDO Rev. BHuawei3GIntertelecom (Ukraine)1013
EC156Huawei3GINWI (Morocco)1011
MBD-200HUMobiData3GIusacell (Mexico)1007
DG-BA3370DIGISOL3GIdea (india)1014
DATA07Huawei3GKDDI au (Japan)1002
USB STICK LTE HWD12Huawei4G LTE, 3GKDDI au (Japan)1012
CNU-680C-motech3GKõu (Estonia)1007
MF190ZTE3GLeo (Namibia) | One2Free (Hong Kong)1005
PHS600PROLiNK3GM1 (Singapore)1013
WM-66BM3GMaxis (Malaysia)1000
MF668AZTE3GMobily (Saudi Arabia)1003
E353sHuawei3GMTN (South Africa)1005
MF190SZTE3GNatcon (Haiti)1014
CS-15Nokia3GO2 (Germany)1000
X230DAlcatel3GO2 (UK)1014
MF100ZTE3GO2 (UK)1008
E156CHuawei3Goi (Brazil)1000
E5331Huawei4G LTE, 3Gooredoo (Qatar)1013
MF91DZTE4G LTE, 3GQatarnet (Qatar)1016
AC2790ZTE3Goptcl (Pakistan)1000
E3276Huawei4G LTE, 3GOptus (Australia) | Cell C (South Africa) | Vivo (Brazil) | China Telecom (China) | Megafon (Russia) | M11012
E3331Huawei3GMegaFon (Russia)1014
E173Huawei3GOrange (France)1009
ONE TOUCH X220DAlcatel3GOrange (Israel)1000
ONE TOUCH X220SAlcatel3GOrange (Israel) | Vodafone (Italy)1006
MF192ZTE3GOrange (Ivory Coast)1011
E160EHuawei3GOrange (UK)1000
MF636DBZTE4G LTE, 3GOrange (UK)1016
E180Huawei3GPCCW (Hong Kong)1000
E270Huawei3GPCCW (Hong Kong) | Three (Italy)1000
E1752Huawei3GPhonero (Norway)1000
MV241Axesstel3GPTCI (US)1006
AR910BZTE3GPTCL (Pakistan)1010
AC2726ZTE3GReliance (India)1000
UMG1831Huawei3GReliance (India)1014
E1820Huawei3GReliance (India)1014
CS-18Nokia3GRogers (Canada)1000
950DNovatel3GRogers (Canada)1000
AirCard 330USierra Wireless3GRogers (Canada)1007
ADU-510LAnyDATA3GRomtelecom (Romania)1000
Ovation MC547Novatel3GSaskTel (Canada)1008
CHU628SC-motech3GSK Telecom (South Korea)1010
1000KKC-motech1016
ADU-520AAnyDATA3GSkylink (Russia)1000
E353Huawei3GSmart (Philippines) | MTN (South Africa)1002
K3715Huawei3GSmartone (Hong Kong)1000
E392Huawei4G LTE, 3GSmartone (Hong Kong) | Claro (Brazil)1011
K4505Huawei3GSmartone (Hong Kong) | Vodafone (UK)1000
8830Blackberry3GSprint (US)1000
U300Franklin Wireless3GSprint (US)1000
U301Franklin Wireless3GSprint (US)1000
U600Franklin Wireless4G WiMAX, 3GSprint (US)1000
U602Franklin Wireless4G WiMAX, 3GSprint (US)1009
U770Franklin Wireless4G LTE, 4G WiMAX, 3GSprint (US)1011
AirCard 250USierra Wireless4G WiMAX, 3GSprint (US)1000
AirCard 341USierra Wireless4G LTE, 3GSprint (US)1013
Compass 597 USBSierra Wireless3GSprint (US)1000
USB 595Sierra Wireless3GSprint (US)1000
MiFi4082Novatel4G, 3GSprint (US)1014
MiFi 2200Novatel3GSprint (US) | Verizon (US)1000
USB720 / ES720Novatel3GSprint (US) | Verizon (US)1000
USB727Novatel3GSprint (US) | Verizon (US)1000
USB760Novatel3GSprint (US) | Verizon (US)1000
EC168CHuawei3GStarcomms (Nigeria)1000
BandLuxe C270BandRich3GSTC (Saudi Arabia)1011
U210Franklin Wireless3GStrata Networks (US)1007
E220Huawei3GSun Cellular (Philippines) | Cosmote (Greece) | Tele2 (Sweden) | Orange (Botswana)1000
E122Huawei3GT-Mobile (Netherlands)1000
E352Huawei3GT-Mobile (Netherlands)1003
E3131Huawei3GT-Mobile (UK) | Optus (Australia)1010
1K3MAlcatel4G LTE, 3GT-Mobile (UK)1016
UMG 1691Huawei3GT-mobile (US)1000
iCON 452Option3GT-mobile (US)1000
MF591ZTE3GT-Mobile (US)1006
MF683 (T-Mobile Rocket 4G)ZTE4G LTE, 3GT-mobile (US)1005
Rocket 2.0 HSPA+ZTE3GT-mobile (US)1000
T-Mobile Rocket 2.0ZTE3GT-Mobile (US)1007
CS-11Nokia3GTelcel (Mexico)1009
AC5710ZTE3GTelekom (Malaysia)1004
MA180TP-Link3GTelkomsel (Indonesia)1013
GI 0401Option3GTella (Sweden)1000
USB3-8521Maxon3GTelstra (Australia)1000
AirCard 312USierra Wireless3GTelstra (Australia)1000
AirCard 320USierra Wireless3GTelstra (Australia)1004
MF821ZTE3GTelstra (Australia)1006
E397Huawei4G LTE, 3GTelus (Canada)1013
E182EHuawei3GTelus (Canada) | Turkcell (Turkey)1000
8707GBlackberry3GThree (Hong Kong)1000
E176GHuawei3GThree (Hong Kong) | Starhub (Singapore)1000
MD-@HSUPAHuawei3GThree (Italy)1000
E169Huawei3GThree (Italy) | Three (UK) | Chunghwa Telecom (Taiwan)1000
E1820Huawei3GThree (Italy) | Mobily (Saudi Arabia) | Cell (South Africa)1000
E367Huawei3GThree (UK)1003
E1756Huawei3GTIM (Brazil)1000
E226Huawei3GTIM (Brazil)1000
Olicard 155Olivetti3GTIM (Brazil)1007
Olicard 160Olivetti3GTIM (Brazil)1012
MSA 14.4Onda3GTIM (Brazil)1011
MF190ZTE3GTIM (Brazil)1008
E1692Huawei3GTIM (Italy)1000
MT191UPOnda3GTIM (Italy)1008
MT512HSOnda3GTIM (Italy)1000
MT8205Onda4G LTE, 3GTIM (Italy)1011
MT825UPOnda3GTIM (Italy)1000
MT835UPOnda3GTIM (Italy)1010
U310Franklin Wireless4G WiMAXTSTT (Trinidad and Tobago)1011
E372Huawei3GTurkcell (Turkey)1009
K3773Huawei3GTurkcell (Turkey)1011
C888Sierra Wireless3GTurkcell (Turkey)1004
MiFi 4510LNovatel4G LTE, 3GVerizon (US)1008
MiFi 4620LNovatel4G LTE, 3GVerizon (US)1011
MiFi 5510LNovatel4G LTE, 3GVerizon (US)1011
USB551LNovatel4G LTE, 3GVerizon (US)1006
UM150Pantech / UTStarcom3GVerizon (US)1000
UM175Pantech / UTStarcom3GVerizon (US)1000
UML290Pantech / UTStarcom4G LTE, 3GVerizon (US)1000
UML295Pantech / UTStarcom4G LTE, 3GVerizon (US)1011
UMW190Pantech / UTStarcom3GVerizon (US)1000
MHS291LVWPantech / UTStarcom4G LTE, 3GVerizon (US)1014
Ovation MC760Novatel3GVirgin Mobile (US)1000
E367Huawei3GVIVA (Kuwait)1009
E156Huawei3Gvivo (Brazil)1000
CS-11Nokia3Gvivo (Brazil)1000
MF110ZTE3Gvivo (Brazil)1000
K4511Huawei3GVodacom (Ireland)1000
E5776Huawei4G LTE, 3GVodacom (South Africa)1012
K4305Huawei3GVodacom (South Africa)1012
K4605Huawei3GVodacom (South Africa)1000
300USBVictory3GVodacom (South Africa)1000
301USBVictory3GVodacom (South Africa)1000
K3520-ZZTE3GVodacom (South Africa)1000
K3772-ZZTE3GVodacom (South Africa)1008
K3805-zZTE3GVodacom (South Africa)1008
K4510-ZZTE3GVodacom (South Africa)1012
K5006-ZZTE4G LTE, 3GVodacom (South Africa)1012
303USBVKOM3GVodacom (South Africa) | Cell C (South Africa)1003
K3570-ZZTE3GVodacom (Tanzania)1010
K3771Huawei3GVodafone (Australia)1000
K3765Huawei3GVodafone (Hong Kong)1014
K3770-ZZTE3GVodafone (India)1014
K3800ZTE3GVodafone (India)1013
K4501Huawei3GVodafone (Italy)1004
K4505-ZZTE3GVodafone (Italy)1003
K3765-ZZTE3GVodafone (Malta)1011
R212 MiFiZTE4GVodafone (Ireland)1015
K3772Huawei3GVodafone (Portugal)1010
K3765Huawei3GVodafone (Turkey)1000
K3770Huawei3GVodafone (UK)1003
CS-17Nokia3GVodafone (UK)1003
K3760Option3GVodafone (UK)1000
K4201Huawei3GVodafone (UK)1014
K5150Huawei4G LTE, 3GVodafone (UK)1016
K4203Huawei4G LTE, 3GVodafone (UK)1016
ONE TOUCH X200Alcatel3GWind (Italy)1000
GoYes4G WiMAX, 3GYTL (Malaysia)1000
E372Huawei3GZain (Jordan)1002
MF633ZTE3GZain (Saudi Arabia)1000
MF70ZTE3G1013
E372Huawei3GVideotron (Canada)
E372Huawei3GT-Mobile (USA)
LUU-2110TILG3GTNM (Portugal)1015
E3276Huawei4G LTE, 3GMTS-Mobile TeleSystem (Russia)1015
K4021ZTE3GESSAR Cellphone (India)1015
MF823ZTE4G LTE, 3G1016
CE81BHaier3GPT-Mobile1016
FWM-156 A6D-Link3GStarHub1016
K4201-ZZTE4G LTE, 3G1016
209Qualcom3GXL Axiata Tbk1016
PHS600ZTE3GPT Hutchison1016

1 To check the modem support version of your Peplink / Pepwave device, please visit the Web Admin Interface, go to Status -> Modem Support Version. Click here if your modem is not supported.


Need Assistance with your Modem?

Modem is listed but it keeps Connecting…

There are many reasons for a looping connection. For example:

  • Your data plan is used up.
  • Your username/APN is not correct.
    Click here to find out how to change APN settings.
  • The mobile Internet provider is having an outage.

If you still have problem with your modem, please contact us.

30-Day Return Guarantee

All Peplink Balance / Pepwave MAX models are protected by our 30-Day Return Guarantee policy. If you are not satisfied with the product, you can return it to us. (Policy Details)

System Integrator? Service Provider?

Peplink and Pepwave devices are perfect for remote area projects and for bundling with 4G/3G services. Contact us and our engineers can build new drivers for your devices with priority.

Modem Not Supported?

Our engineers will assist you in getting the modem to work through accessing your unit with our Remote Assistance Service. Please follow the steps below: 

    1. Keep the unit Power ON.
    2. Keep the USB Modem plugged into the unit. Make sure this is the only modem connected.
    3. Connect to the Internet by plugging in a stable, wired Ethernet link to a WAN port.
    4. Turn on Remote Assistance.
    5. If you have placed a firewall in front of the device, configure your firewall to allow the device to connect to the host ra.peplink.com. modem_not_supported
    6. Submit a support ticket with the following information:

- Serial Number of your device
- Name of your 4G LTE/3G Service Provider
- APN, username and password, if any
- SIM PIN, if your SIM card is SIM lock-ed

 

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