InControl 2 - Cloud Based Device Management

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Introducing InControl 2

InControl 2 is our cloud based device management, monitoring, and reporting tool designed specifically for Peplink and Pepwave devices.

Any of our devices can now be registered for InControl 2. With InControl 2, you get advanced administration tools, unprecedented device visibility, and comprehensive reporting.

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Complete Device Management

InControl device management


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Fleet Management

InControl 2 provides full-fleet device management when used in combination with our vehicle-mounted, GPS–enabled devices, such as the MAX HD2 and BR1.

Track your devices wherever they are using our interactive maps. Check vehicle speed, cellular coverage, and traffic conditions. Play back route histories in real-time.

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Centralized SpeedFusion Management

InControl 2 supports SpeedFusion VPN configuration and management. Just create a SpeedFusion profile and apply it to all devices in a group. InControl 2 then automatically configures SpeedFusion VPN settings on all devices, giving you a centrally managed SpeedFusion deployment in minutes.

Fully Automated SpeedFusion VPN Configuration

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  • Fully Automated SpeedFusion VPN Configuration and Deployment
  • Manage SpeedFusion settings from a central location
  • Get live SpeedFusion status information
  • Monitor bandwidth across site-to-site VPN links
  • Push SpeedFusion changes to devices immediately

Real-Time Monitoring and Device Management

Check the status of all your devices at a glance. Monitor client volume and bandwidth usage across your deployment.


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Enterprise Ready

Designed to fully support complicated enterprise business structures, InControl 2 lets you manage and organize your devices in the best way for your business and customers.

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Configuration Backups

Never lose device configurations again. When you save device settings, InControl 2 backs them up to the cloud.

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Reports

Really understand your network and how clients are using it. Spot potential bandwidth capacity issues before they become a problem. Identify your heaviest bandwidth consumers.

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Intelligent Notifications

Coordinate email notifications between administrators with two-stage escalation. Combine with our free smartphone Router Utility app for push notifications on WAN failure.


Pricing and Availability

InControl 2 device management is available immediately as a free cloud service (hosted at Amazon Web Services in the US) for Peplink customers with in-warranty devices. For following out-warranty devices, 1-year and 2-year InControl 2 subscription are also available on our online cart. Out-warranty devices that are not listed below, please purchase TotalCare/SmartCare instead.

InControl 2 subscriptions are applicable to:
   Balance 20, 30, 50, One, One Core
   MAX On-The-Go, BR
   Surf SOHO
   AP One AC Mini, 300M, In-Wall, Flex
   AP Pro
   FusionHub Essential, FusionHub Pro

For MSPs and service providers, InControl 2 will be available as a value-added managed service. Details to be announced soon.

Product CodeProduct NameDescription
ICS-0121-Year InControl 2 Subscription1-year access to InControl 2 and firmware upgrades. Does not include warranty protection.
ICS-0242-Year InControl 2 Subscription2-year access to InControl 2 and firmware upgrades. Does not include warranty protection.
SVL-7XX*1-Year Extended Warranty 1-year access to InControl 2 and firmware upgrades. Includes warranty protection.
SVL-6XX*2-Year Extended Warranty2-year access to InControl 2 and firmware upgrades. Includes warranty protection.

*Product code varies according to the Peplink devices. Learn more on our online store.



Frequently Asked Questions

How can I register my device with InControl 2?
You can register your device by signing up for an InControl 2 account.

I purchased my device through a reseller. Can I register it with InControl 2 or must my reseller register on my behalf?
You can register by signing up for an inControl 2 account and adding your devices.

My Device is already registered on the previous version of InControl. Do I need to register it again to use InControl 2?
Yes. The new version is completely separate from the old. If you have a large number of devices to migrate, open a ticket with Peplink support. We will do our best to help.

How much does InControl 2 Cost?
If your devices are in-warranty running Firmware 6.1 and above (or Firmware 3.4.1 and above for AP One), InControl 2 is free of charge. For out-warranty devices, 1-year and 2-year InControl 2 subscription are also available on our online cart. InControl 2 subscription includes access to InControl 2 and firmware upgrades. They do not include warranty protection.

I have added my device, but InControl 2 shows it as offline. It isn’t. What gives?
InControl 2 will show an online device as inactive if it is out of warranty and without InControl 2 subscription. If you actually have an InControl 2 subscription, try performing a ping test from your device to ac1.peplink.com. If you succeed, and the device does not appear online on InControl 2, you can reach out to our friendly an active user forums.

What does each of the different user roles mean?
Dashboard Viewer: These users can only for view the organization dashboard. Useful for publicly accessible accounts.
Group Viewer: These users can read information for the specified group, but cannot make changes.
Group Administrator: These users can access the specified group, reading and making changes.
Organization Viewer: These users can read information for the entire organization, but cannot make changes.
Organization Administrator: These users can access the entire organization, reading and making changes.

What happens to my data after my InControl 2 subscription expires?
Although your device won’t appear online after expiration, you will still be able to access your previous device reports.

How do I configure my firewall such that InControl 2 traffic can make it through?
Please enable traffic for udp port 5246 and tcp port 443.


System Requirements

To be managed by InControl 2, all devices must be in-warranty or applied with InControl 2 subscription. Your devices will also need to be running Firmware 6.1 and above (or Firmware 3.4.1 and above for AP One).

You can learn more about requirements and supported devices on the InControl 2 Requirements page.