Peplink support service plans surely got you covered. You’ll receive professional support that will help in mitigating your business risks and resolving problems quickly and effectively. With Peplink TotalCare & EssentialCare you’ll be able to run your business more efficiently*.
Gain extra with Peplink TotalCare and extend your service coverage up to 3 years. With Peplink TotalCare, you will get assistance from the experts and get professional support in planning, preparation, installation, and post-deployment phases.
Personnel Hours Saved
Improved Business Efficiency
|EssentialCare||1 Year Peplink TotalCare||3 Year Peplink TotalCare|
|Support via Email||8/5||24/7||24/7|
|Warranty||1 year||1 year||3 year|
|Firmware Upgrades||1 year||1 year||3 year|
* The following support plans apply to direct purchase at Peplink’s online store. If you buy support plans from a certified partner, the SLA is governed separately. Please confirm with your partner
TotalCare is only available for Balance 210, 310, 380, 580, 710, 1350, 2500, MAX and FusionHub
For more support plans policy details, please visit our policies page.