Knowledge Base
10 Articles
Generating a Quotation or Proforma Invoice
To generate a Proforma Invoice, you may follow these steps when placing orders at ...
3.1/5 (438 votes) | Views: 3692 | Last Updated: 2010-03-05 | Article ID: 84
My credit card was being declined
Sometimes, an order may fail because the credit card company declines the charges....
3/5 (384 votes) | Views: 1542 | Last Updated: 2009-08-14 | Article ID: 78
How to buy with Purchase Orders?
If you prefer to buy our products with Purchase Orders, here is the suggested proc...
3.1/5 (472 votes) | Views: 2312 | Last Updated: 2011-01-10 | Article ID: 77
Balance Packing Information
Shipping cost varies depending on the package weight and dimension. You can calcu...
3/5 (352 votes) | Views: 1189 | Last Updated: 2011-05-12 | Article ID: 151
How long does it take for my orders to arrive?
We ship the orders via FedEx International Priority service. Normally, it takes t...
3/5 (394 votes) | Views: 1854 | Last Updated: 2009-11-16 | Article ID: 50
PayPal not allowing me to change my shipping address
Paypal will change the shipping address to your verified shipping address when you...
3.2/5 (526 votes) | Views: 2767 | Last Updated: 2007-11-26 | Article ID: 66
Payment with Visa, MasterCard, American Express or PayPal
We accept Visa, MasterCard, American Express and PayPal. During checkout at the o...
3.2/5 (529 votes) | Views: 11491 | Last Updated: 2009-08-13 | Article ID: 75
Payment with ACH
ACH (Automated Clearing House) is a payment method commonly used in the US. One of...
3/5 (430 votes) | Views: 2001 | Last Updated: 2010-03-08 | Article ID: 99
Does Peplink keep my credit card information?
No. All credit card transactions are processed securely (and protected by industry...
3/5 (503 votes) | Views: 1817 | Last Updated: 2007-03-22 | Article ID: 38
Peplink End User License Agreement
Peplink End User License Agreement READ THIS END USER LICENSE AGREEMENT ("AGR...
3/5 (397 votes) | Views: 1980 | Last Updated: 2007-06-20 | Article ID: 172