Knowledge Base

 
Knowledge Base
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Generating a Quotation or Proforma Invoice
To generate a Proforma Invoice, you may follow these steps when placing orders at ...
 
 3.2/5 (189 votes) | Views: 2133 | Last Updated: 2010-03-05 | Article ID: 84
My credit card was being declined
Sometimes, an order may fail because the credit card company declines the charges....
 
 3/5 (148 votes) | Views: 1077 | Last Updated: 2009-08-14 | Article ID: 78
How to buy with Purchase Orders?
If you prefer to buy our products with Purchase Orders, here is the suggested proc...
 
 3.3/5 (209 votes) | Views: 1731 | Last Updated: 2010-01-11 | Article ID: 77
Balance Packing Information
Shipping cost varies depending on the package weight and dimension. You can calcu...
 
 3/5 (77 votes) | Views: 493 | Last Updated: 2010-02-28 | Article ID: 151
How long does it take for my orders to arrive?
We ship the orders via FedEx International Priority service. Normally, it takes t...
 
 3/5 (164 votes) | Views: 1362 | Last Updated: 2009-11-16 | Article ID: 50
PayPal not allowing me to change my shipping address
Paypal will change the shipping address to your verified shipping address when you...
 
 3.5/5 (240 votes) | Views: 1848 | Last Updated: 2007-11-26 | Article ID: 66
Payment with Visa, MasterCard, American Express or PayPal
We accept Visa, MasterCard, American Express and PayPal. During checkout at the o...
 
 3.5/5 (217 votes) | Views: 2555 | Last Updated: 2009-08-13 | Article ID: 75
Payment with ACH
ACH (Automated Clearing House) is a payment method commonly used in the US. One of...
 
 3/5 (197 votes) | Views: 918 | Last Updated: 2010-03-08 | Article ID: 99
Does Peplink keep my credit card information?
No. All credit card transactions are processed securely (and protected by industry...
 
 3/5 (282 votes) | Views: 1205 | Last Updated: 2007-03-22 | Article ID: 38
Peplink End User License Agreement
Peplink End User License Agreement READ THIS END USER LICENSE AGREEMENT (&quot...
 
 3/5 (79 votes) | Views: 582 | Last Updated: 2007-06-20 | Article ID: 172